How Can We Help?: Supporting Online Students through Asynchronous and Synchronous Library Services

Research output: Contribution to journalArticlepeer-review

Abstract

In addition to serving residential students, the Jerry Falwell Library at Liberty University provides library resources and services to thousands of online students enrolled in over 450 online programs, including divinity programs at the undergraduate, graduate, and doctoral levels. As the majority of Liberty students are studying from a distance, the library has adapted its model to ensure comparable levels of service and access are available to students who are not on-site. Examples of how the library has addressed this issue include expanding e-resource purchases and shipping physical items from the library’s collections to online students through inter-library loan processes. The library has also re-imagined the workflows for supporting online students’ research and for
providing virtual library instruction. It is on this front that we would like to share both successes and learning opportunities gleaned from our experiences.
Original languageAmerican English
JournalTheological Librarianship
Volume13
StatePublished - Oct 2020

Disciplines

  • Library and Information Science

Cite this